Condition Guide

How We Rate Our Gear

At HiFiLoop, transparency is everything. Every item is inspected under bright studio lighting and tested for full functionality. Here is exactly what our ratings mean:


๐Ÿ’Ž Mint / Open Box

  • Visuals: Flawless. No visible scratches, scuffs, or blemishes. Looks brand new.
  • Function: Perfect.
  • Packaging: Includes original box and all original accessories.
  • Ideal for: Collectors who want a new experience at a used price.


โœจ Excellent

  • Visuals: Minimal signs of use. May have microscopic hairline scratches visible only under close inspection (e.g., around input jacks).
  • Function: Perfect. Battery holds strong charge.
  • Packaging: Usually includes original box (check specific listing).
  • Ideal for: Audiophiles who care about condition but want better value.


๐Ÿ‘ Good

  • Visuals: Visible signs of normal use. May include minor paint chips on edges, light scratches on the screen (not visible when on), or wear on leather pads.
  • Function: Perfect. 100% sound quality guaranteed.
  • Packaging: May come in generic packaging.
  • Ideal for: Pragmatic listeners who want the best sound for the buck.


๐Ÿ”ง Fair / Bargain

  • Visuals: Heavy wear, deep scratches, or dents.
  • Function: Fully functional audio, but may have quirks (e.g., loose volume knob, dead pixels). Detailed in description.
  • Ideal for: DIYers or budget hunters.


๐Ÿ›ก๏ธ 180-Day Warranty & Support

We stand behind our quality. All items are rigorously tested before shipping.

  • 0-14 Days (DOA): Full refund or replacement for any functional defects upon arrival.
  • 15-180 Days (Repair): Free repair service for hardware issues that occur during normal use (Buyer covers return shipping).